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Post by valentinul on May 15, 2018 10:10:28 GMT
I just extended my license and all of a sudden I can't open any obj or fbx files. I both versions (2017 and 2018) I get this error when trying to open any file: (also see attachment) -- ERROR: Error: The variable is not found: '' In 2018 after attempting to load file I cannot open the Script and Command Log window. If I open this window and then I try loading the file I get the variable error and then anything I do in the interface, like trying to close the Script and Command Log window will result in the same error being posted there. So far I've tried reinstalling the software, moving the license files and relinking to it. Both were unsuccessful in fixing the issue. Attachments:
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Post by Remi Arquier on May 15, 2018 12:50:42 GMT
Hi,
Can you go to the preferences window and click on "Reset Preferences" and see if it solves the thing ?
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Post by valentinul on May 16, 2018 9:42:56 GMT
For some reason it went away after about half an hour and now it's back to working. If it happens again I will try resetting the preferences and report back.
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