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Post by liseng on Apr 29, 2016 17:55:33 GMT
Can somebody help me with this serious issue. I just bought Unfold3d and I installed it on my workstation MacPro 2013. I really need to get it to work there. But the dongle is not being detected on this computer. I installed it on two different Macs (very old machines with not enough power to really work on) running OSX 10.9.5 and on these machines, the software opened up without any issues.
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Post by Remi Arquier on Apr 30, 2016 8:47:09 GMT
Hi, its understood. I investigate the problem. However while I am looking please try différents USB port, it often solve the problem.
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Post by liseng on Apr 30, 2016 15:43:57 GMT
Yes. I tried all ports now. The last one did start up the software. It takes very long. First I see the Mac spinning ball for at least a minute and then it takes at least another minute before the menus are loading up (they are greyed out). It seems that functions work now....I haven't had time to fully test that. But it does not save any preferences, also not the mouse bindings (where I clicked Save for next sessions...and I on purpose opened up Unfold3d 3x...)
This is what it says at the bottom of the Unfold3d UI:
U3dSavePreferences(none)
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Post by Remi Arquier on May 2, 2016 14:11:56 GMT
Hi Liseng,
I just tried on a MacPro with Yosemite 10.10.2 and I don't have any problem with it. Can you work after this long startup ? And can you confirm that you run the 9.0.3 version and not the 9.0.2 ?
Thanks
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Post by liseng on May 2, 2016 14:45:48 GMT
Yes, it is unfold3d.9.0.3
I think it works after the very long startup. Haven't fully tested it yet. I had an error message one time in a log file on my system. Something about a dylib file that is not up to date. I am trying to locate that log file now...cannot find it right now...
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Post by liseng on May 2, 2016 14:56:52 GMT
Yes, it is unfold3d.9.0.3 I think it works after the very long startup. Haven't fully tested it yet. I had an error message one time in a log file on my system. Something about a dylib file that is not up to date. I am trying to locate that log file now...found a crash log from April 22nd....first time I tried to open it up with my dongle license.... unfold3d.9.0.3_2016-04-22-111011_ET-Marvi....crash (71.34 KB) |
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Post by liseng on May 2, 2016 15:03:37 GMT
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