HostID already exists???

ghost0926
New Member

Posts: 2

HostID already exists??? Jul 11, 2018 22:40:21 GMT

Quote

Post by ghost0926 on Jul 11, 2018 22:40:21 GMT

I'm trying to evaluate the RizomUV Virtual Spaces software. However, when I run the RizomUV program, copy the HOST ID provided there, and enter it into field on the Virtual Spaces website (https://www.rizom-lab.com/product/rizomuv-virtual-spaces-nodelocked-evaluation/), I get this weird message that the HostID already exists somehow. I've never used this software or anything like it on this computer, so I'm confused as to what is happening here. The message even shows the information for the license that it thinks is associated with this HostID. None of this information is mine. I filled out all of this info on the Contact Us page of the RizomUV website, but haven't heard anything back yet. Any ideas what's going on or what I can do to get my evaluation software working?
Thanks!

Remi Arquier
Administrator

Posts: 796

HostID already exists??? Jul 15, 2018 10:31:19 GMT

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Post by Remi Arquier on Jul 15, 2018 10:31:19 GMT

Hi,

Sorry for this, this is a problem linked with our license ID system that is not easy to solve and that happens sometimes.

Please send us your Host_ID in PM (the one that Rizom UV shows you when it starts), and we will solve your problem.

Best

ghost0926 New Member Posts: 2	HostID already exists??? Jul 17, 2018 17:09:16 GMT Quote Select Post Deselect Post Link to Post Member Give Gift Back to Top Post by ghost0926 on Jul 17, 2018 17:09:16 GMT Will do! Thanks Remi

Post by ghost0926 on Jul 11, 2018 22:40:21 GMT

Post by Remi Arquier on Jul 15, 2018 10:31:19 GMT

Post by ghost0926 on Jul 17, 2018 17:09:16 GMT