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Post by Michael Crabb on Aug 30, 2017 16:02:10 GMT
downloaded rs beta version. And then downloaded the license file via the link provided in the email and placed in a folder on my local HD. When I open Unfold3d I get a license activation screen where I point it to the folder on my local HD and it says "Could not retrieve license info..." When I save the file from your ftp server it downloads as a .txt file. That doesnt work so I got rid of the .txt and just kept the beta_RS.Llc and it still doesnt work.
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Post by Remi Arquier on Aug 30, 2017 18:43:02 GMT
Hi Michael
Could you please provide me an email ? I think your system need some clock refreshing. I could send you a file that does this if you are ok.
Best
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Post by Michael Crabb on Aug 31, 2017 12:13:05 GMT
mecrabb@gmail.com
I am on a current model iMac with the latest OS.
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Post by Remi Arquier on Sept 21, 2017 10:56:45 GMT
Hi Michael,
We sent you a tool to solve the problem. Thanks for the report.
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Post by pes on Sept 26, 2017 10:25:42 GMT
Have the same problem
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Post by pes on Sept 26, 2017 10:26:43 GMT
petersolodov@yandex.ru
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Post by Remi Arquier on Sept 26, 2017 11:23:04 GMT
Hi Pes,
I sent you a small executable that you should run by wetransfer. Simply run it, then try Unfold3D again, it should solve the problem.
Please tell me if it worked for you.
Thanks !
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Post by pes on Sept 26, 2017 18:49:08 GMT
But what should I do with it? I'm using MacOS
There is some strange text file
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